I’ve written here more than once about how much I dislike the Motorola DVR that Comcast provides. I’ve been through more than one of them and my issues were never resolved.  Just use the search feature of the site or go to Google and search on the Motorola 6412 and see what kind of information you get back.

The first step in resolving the issue was to pick up the phone and call DirecTV. I was with them for over 9 years and loved the service, but they didn’t deliver HD locals so I took a deal from Comcast. It’s been almost 2 years with Comcast and the picture is fine, the HD is good, but the DVR is so bad that I was prepared to purchase my own Series 3 Tivo and the service that goes along with it for a lot of money. So I picked up the phone and DirecTV is supposed to be here to install everything late this week.

But that leaves me with a Comcast cable modem and no Comcast TV service. That means I will have to pay a lot more money per month just to keep their high speed Internet. I addressed this by picking up the phone again, but this time I called Verizon. They will be out later this week to install Fios. 15Mb down, 2 Mb up. I can live with that.

So I should end up with a better DVR, better picture quality across all of my channels, better audio, and faster internet performance with a much better upstream speed.  Everything will cost less for the first year as well, with the years after that costing almost the same.

We’ll see how it goes when all of the installations are complete.